“The charity sector is in crisis”, says William Shawcross, chair of the charity commission, following the public ‘outcry’ about the death of Olive Cooke. “Oh no it isn’t!” responds Stephen Bubb, Chief Executive of the Association of Chief Executives of Voluntary Organisations. “Self-regulation of fundraising isn’t working,” says Stuart Etherington, Chief Executive…

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We’ve recently worked with two organisations helping them to consider their potential for digital services. The first, a small disability charity, has identified that a digital platform would fulfil a need of their clients, but that, due to the particular disability, existing channels and platforms are not suitable. Their challenge is in…

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The Charity Commission published its Operational Case Report relating to the liquidation of the BeatBullying Group last week. It makes for curious reading. An organisation closes its bullying and mental health services overnight, doesn’t pay staff for the work that they’ve done, and, it seems, spends £700,000 of money raised from the…

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We’ve recently started two new projects. The first is a piece of research for a national mental health charity, looking at the information needs of professionals from a particular industry. We are working with Skyrocket, one of our partners, to carry out a number of interviews with a range of individuals, their…

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It’s Christmas time, and there’s no need to be overly sentimental, but Richard and I were reflecting on Fiveways’ fascinating first year, and wanted to express our thanks to our clients for making our work so interesting and varied. Our business is devoted to working with charities and other non-profit organisations so…

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Trustees’ Week came and went last month with the Charity Commission and partners putting a particular focus on the under-representation of young people on charity boards. There are just 4,220 trustees in England and Wales aged under 24, out of a total of over 810,000 – which, according to the Commission, is…

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Increasingly charities are investing time and resources in measuring their impact. However too often measuring is used to demonstrate current impact, obscuring a more fundamental issue – how can charities ensure their projects and services are maximising their impact? We believe that the aim of measurement should be to increase a charities’…

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We have been recently helping a leading sustainability charity develop a case for support for a new project. At first sight their project appeared slightly complicated and esoteric, but it has been a stimulating and enjoyable challenge to translate our client’s passion and technical expertise into a compelling case for support. To…

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Recent criticism of charities has many in the sector feeling under threat. Certainly, George Osborne’s ‘charities are anti-business’ comments have been strongly challenged by NCVO and others, and Third Sector magazine has reported that some from the sector have set up a ‘criticism working group’ (focussing primarily on communications). The concern about…

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Evaluation seems to be flavour of the month (or perhaps year) – a new project for a national cancer charity kicked off in earnest this week. Fiveways’ role in this project is to evaluate the outcomes tool that the charity is using with service users, to consider whether it is the right…

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