Evaluate and improve the performance of projects and services

“Justin and Richard are highly professional, gave us a true insight into the work we do, and delivered the project earlier than we expected. We will use them again in the future.”

Zoe Chivers, Head of Services, Bliss

We are experts in evaluation and can support you to deliver a high-quality assessment of your projects and services. We specialise in:

Formative evaluation (research to shape the development of a new project)
Outcome and impact evaluation (to assess if a project has delievered its intended outcomes and impact)
Process evaluation (to understand how to improve results and maximise future performance).

We use a blend of cost-effective research methods to ensure that you receive a deep understanding of your activities from a range of perspectives – for example service users, delivery staff and key stakeholders.

Our evaluations include a bespoke, practical action plan to increase the effectiveness of your activities based on the insight we have generated. Fiveways can also support you to implement the necessary changes and deliver more impact.

Read about our outcome and process evaluation of the YoungMinds’ Parents’ Helpline service.
Read about our outcome and process evaluation of a key information resource for Bliss
Read about our formative insight research to develop a new service for Mind
Read about our outcome and process evaluation of THET’s information provision

To help charities deliver effective evaluations we have developed a checklist of key things to consider during the early stages of planning or commissioning a service evaluation.