What we can do

“Working with Fiveways was a very positive experience. They are approachable and pragmatic, very thorough, and were flexible in their approach to respond to our needs.  We would recommend Fiveways (and have!).” – Silvia Laraia, Monitoring and Evaluation Manager, Contact

We are experts in insight research, evaluation and impact measurement and can support you to deliver a high-quality assessment of your projects and services. We specialise in:

• Insight research (formative evaluation) – research to shape the development of a new project
Outcome and impact evaluation – research to assess if a project has delievered its intended outcomes and impact
Process evaluation – research to understand how to improve results and maximise future performance.

We use a blend of cost-effective research methods to ensure that you receive a deep understanding of your activities from a range of perspectives – for example service users, delivery staff and key stakeholders.

Our evaluations include a bespoke, practical action plan to increase the effectiveness of your activities based on the insight we have generated. Fiveways can also support you to implement the necessary changes and deliver more impact.

Read about our outcome and process evaluation of the Versus Arthritis Helpline service 
Read about our outcome and process evaluation of The National Bereavement Care Pathway
Read about our formative insight research to develop a new service for World Cancer Research Fund

To help charities deliver effective evaluations we have developed a checklist of key things to consider during the early stages of planning or commissioning a service evaluation.