Case studies

Here are some recent examples of how we have worked with our clients to build a better understanding of their audiences, evaluate the difference they are making, and maximise their effectiveness.

Measuring the outcomes of a peer support service set up on Zoom in response to COVID-19
Insight research amongst BAME families to encourage healthy eating
Evaluating the implementation of NICE guidelines in maternity units
Evaluating care given to parents suffering pregnancy and baby loss
Evaluating the impact of parent workshops
Evaluating a helpline service
Developing a theory of change and an approach to impact measurement for a cancer charity
Carrying out a services review regarding risk and safeguarding
Carrying out a Governance Review for The Diana Award
Evaluating a "payment by results" project
Evaluating the difference the Young Minds Parents' Helpline makes
Reducing the risk of reputational damage for Missing People
Improving outcomes assessment for a youth development charity
Evaluating the difference made by an advice service
Evaluating information resources for Bliss
Facilitating a trustee away day for a Citizens Advice service
Supporting a cancer charity to improve its governance
Insight to develop a new service for Mind
Evaluating the impact of THET's information service
Recommendations for effectively measuring CLIC Sargent's service outcomes